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Frequently Asked Questions

GET SET FOR ADVENTURE

Browse our most frequently asked questions to help make sure you’re well prepared for your Orca Spirit Adventures experience. Don’t see the information you’re looking for? Contact us for answers to all your questions.

WHAT IS THE BEST WHALE WATCHING TOUR IN VICTORIA?

Here are four criteria for choosing the best whale watching tour for you:

  1. Inside or outside: you can choose the speedy adventure of an open air zodiac tour or the relaxing comfort inside a cruiser tour.
  2. Best team in the business: Ensure that company you chose has qualified staff, the knowledge of our orca naturalists is more than a requirement of the job – it’s a way of life.
  3. Environmental impact: Understand the priorities of the company, at Orca Spirit we believe in the preserving and promoting the health of our neighbouring natural habitats above all else and have the awards to prove it.
  4. Choose your season: There’s simply nothing better than a whale watching tour in BC with Orca Spirit, some prefer viewing beneath the summer sun, while others prefer cooler spring and fall viewings. Some even come in the winter months for an uncrowded adventure.

WHEN IS THE BEST TIME OF YEAR FOR WHALE WATCHING?

While it is possible to see whales at any time of the year, there is a peak season from May through October. During this peak season we boast a greater than 95% chance of spotting whales in Victoria, particularly resident orcas, humpback whales, and transient orcas! In addition to these giants of the sea, we see a number of other wildlife during our tours!

CAN YOU PICK ME UP AND DROP ME OFF?

Yes! Orca Spirit Adventures offers a courtesy shuttle service for all guests. We’ll pick you up at your downtown Victoria hotel—and when your whale watching adventure is over, we’ll drop you back at the hotel.

HOW FAR IN ADVANCE OF MY TOUR DOES THE SHUTTLE ARRIVE?

The day before your tour we prepare our shuttle schedule and will contact you directly to provide you with a time frame in which the shuttle will get you from your hotel. Pickups are anywhere from and hour and half to thirty minutes before the schedule tour departure time depending on the hotel location.

HOW OLD DO YOU HAVE TO BE TO GO ON A TOUR?

Our covered vessel tours welcome people of all ages, but the zodiacs are restricted to those that are 6 years old and above.

ARE THERE BATHROOMS ON THE BOAT?

There is a bathroom onboard all covered vessel tours.

ARE THERE SNACKS AND BEVERAGES AVAILABLE FOR PURCHASE ON BOARD?

Snacks and pop available for purchase for $3 on board during covered vessel tours.

WHAT IS YOUR CANCELLATION POLICY?

Orca Spirit Adventures offers a 24-hour cancellation policy for all Victoria tours.

If for whatever reason you need to cancel your tour, please contact us directly.

DO YOU OFFER A GUARANTEE?

Southern Vancouver Island is an excellent place to observe various whale species and wildlife, including Bigg’s Killer Whales, Humpback Whales, Minke Whales, Gray Whales, Harbour Seals, California and Shelter sea lions, Bald Eagles, Cormorants, and more. However, since these are wild animals and can be elusive on some days, Orca Spirit provides a Whale Guarantee. If you happen to have a “no-whale” trip, you are welcome to join us for a complimentary tour in the future. This guarantee has no expiration date, and it’s our way of ensuring that we bring your whale watching dreams to life. Here are a few details the customer should know to redeem their free secondary tour:

 

  • Orca Spirit Adventures office automatically ‘flags’ the tour as a “No Whale’ tour. Eliminating the need for guests to return to the office for further paperwork.
  • Orca Spirit Adventures whale guarantee is not species specific.
  • Guests are booked on a stand-by basis and subject to Transport Canada vessel capacity and mandatory staffing requirements.
  • Non-transferable (photo ID may be required at check-in).
  • Orca Spirit Adventures reserves the right to substitute vessels (preserving covered boat or zodiac style).
  • Orca Spirit Adventures reserves the right to alter or cancel departures of any trip based on weather conditions, mechanical problems or other unforeseen circumstances.
  • Orca Spirit Adventures offer is valid for life and does not expire.

WHAT IS THE MOST ENVIRONMENTALLY FRIENDLY WAY TO GET TO YOUR LOCATION

There are many ways to get to Orca Spirit Adventures and we want to encourage you to take the most environmentally friendly route! Are you within walking distance? Consider a lovely stroll to either of our locations. Within the downtown core? We offer a complimentary shuttle to reduce the amount of traffic on the road. Call our office to reserve your seat at 250-383-8411. A little further way? Consider taking public transportation. For all regional bus schedules and routes go to the BC Transit website and start planning your trip. Need further directions? We’re happy to help!

WHAT IS THE RIDE LIKE?

Exciting and sometimes quite adventurous. Depending on the weather and conditions on the water, the experience can be wild and wet, smooth and dry, or any combination of the two. A typical zodiac trip experiences more ocean spray, and passengers can be splashed at some point along the route.

WHERE DO YOU GO?

Routes vary depending on whale sightings and weather. A typical route takes us along Victoria’s scenic waterfront to Oak Bay and the Chain Islets, where we pause to watch harbour seals and sea birds. From there, we often head east to San Juan Island, or north along the Saanich Peninsula. When whale sighting reports come in, we typically alter our course towards whales within range of the boat. Round trip distance is usually 50 to 80 km.

DO YOU PROVIDE PASSENGERS WITH SPECIAL GEAR?

Yes. Full-length cruiser suits (extra small to double extra large) are supplied for your comfort and safety for all zodiac tours. These Transport Canada-approved flotation suits provide protection from ocean spray and the cool ocean air.

WHAT SHOULD I BRING?

For your whale watching tour, we recommend that you dress warmly for the water, even during the summer, as it can get chilly traveling quickly over the ocean. Layering is a good idea, including a fleece jacket or sweater for cooler moments. Don’t forget your sunglasses, a camera (ask your captain for guidance on storage), a snug-fitting hat, sunscreen, and, most importantly, bring your sense of adventure!

IS VANCOUVER ISLAND THE SAME AS VANCOUVER?

No. Victoria is located on the southern tip of Vancouver Island, located 112 kilometers across the Georgia Strait from the city of Vancouver. Luckily, if you are staying in Vancouver there are plenty of options to get here!

By Plane: Harbour Air will fly you from downtown Vancouver to downtown Victoria in just 35 minutes! Check out our Harbour Air package for savings!

By Helicopter: Helijet flies daily from downtown Vancouver to downtown Victoria in 30 minutes.

By Car: BC Ferries car and passenger service for Metro Vancouver to Vancouver Island (Victoria) departs from Tsawwassen (approx. one hour drive from downtown Vancouver). Daily sailings from Tsawwassen to Schwartz Bay (Victoria) typically run between 7:00 am – 9:00 pm.

By Bus: Visit the BC Transit website for information on how to get to Victoria by bus.

IS PARKING AVAILABLE AT THE COAST VICTORIA HOTEL & MARINA?

There is a parking lot at the corner of the Quebec Street and Montreal Street about a half block from our office. As well, there is another lot at the corner of Kingston Street and Menzie Street.

IS THERE PARKING AVAILABLE NEAR THE DEPARTURE DOCK?

Wharf Street Departures

Yes, there are pay parking lots at this office as well as street parking.

Coast Hotel & Marina by APA Departures

There is a parking lot at the corner of the Quebec Street and Montreal Street about a half block from our office. As well, there is another lot at the corner of Kingston Street and Menzie Street.

WHAT IS THERE TO SEE BESIDES SEA MAMMALS AND SEA BIRDS?

Plenty — sea planes in motion, commercial fishing vessels, tugs towing barges and log booms, naval ships, freighters, sailboats and yachts of all descriptions, hang gliders and wind surfers, shoreline reefs, islands, kelp beds, lighthouses, waves, fog banks, reflections, mirages, sunsets, mountains, cloud formations, an ever-changing seascape, not to mention our very entertaining crew!

DO BOAT ENGINES DISTURB THE WHALES?

Orca Spirit is the only whale watching company in Victoria to use ultra-quiet, ultra clean Yamaha four-stroke engines that create minimal disturbance to the marine wildlife. They minimize vibration and run much more quietly than standard outboards, allowing our passengers to hear what’s going on above and below the water. The engines’ exclusive “Inertia Charge System” delivers superior power, yet provides up to 30% more range and fuel efficiency than a conventional two-stroke. These engines are so clean-running that they exceed the U.S.A. Federal EPA emission standards for 2006.

Which vessel will I be on?

Our covered yachts and cruisers, with seating of up to 200, are fully equipped with a variety of comforts such as heated cabins, padded interior seating, washrooms, kitchen and bar facilities, 360 degree and elevated viewing platforms, full length tinted windows, surround sound systems and video monitors. Orca Spirit’s custom-designed Zodiac inflatables offer you a first class marine adventure that’s safe, educational and fun for the whole family. Modelled after fast-response Coast Guard rescue vessels, zodiacs combine speed with extraordinary stability while cruising at 25-35 knots. They are fully equipped with padded bench seating and cushioned backrest and full length Mustang Cruiser government-approved flotation suits. Each vessel is inspected annually by the Coast Guard.

HOW LONG IS A WHALE WATCHING TOUR?

All of our tours in Victoria are 3 hours in duration, departing from two locations; Wharf Street Inner Harbor and Coast Harbourside Hotel and Marina. A typical 3 hour tour takes you along the waterfront of Oak Bay and the Chain Islets allowing you to see harbor seals and sea birds. These tours also allow our captains to explore many areas within the Haro Strait as well as the Juan de Fuca Strait. Round trip distance is usually 50 to 80 km.

You can learn more about our individual tours here!

HOW MUCH DOES WHALE WATCHING COST?

Victoria Covered and Zodiac Boat 2023 Tour Rates

  • Adult (19+):$145
  • Youth (13-18):$115
  • Child (3-12):$99
  • Infant (0-2): Free

Victoria: Zodiac Vessel Tour Rates 2023

  • All Ages (6+):$155

All prices are subject to GST (5%)

Every guests contribute a $4 Wildlife Conservation Fee, $2 to the Pacific Salmon Foundation which goes towards the restoration of the salmon in the Salish Sea. $1 to the Marine Education and Research Society (M.E.R.S) which helps with their efforts focus on Humpback Whales and Minke Whales off British Columbia’s coast while providing research, education and response to promote understanding and conservation of marine ecosystems. Finally, $1 goes to supporting other initiatives.

WHAT IS ZODIAC WHALE WATCHING?

If you’re wanting an unforgettable full salt-air experience then look no further than one of our zodiac tours.

Orca Spirit offers Victoria’s largest fleet of 12 passenger zodiac style vessels–renowned for their durability, seaworthiness, stability and performance. For the adventurous at heart, these custom built open aired vessels offer an exhilarating, stable and exciting ride in all weather conditions. Our Zodiacs are aluminum-hulled and built for speeds of up to 30 knots to make your whale watching experience, both safe and exciting.

Orca Spirit’s custom-designed Zodiac inflatables offer you a first class marine adventure that’s safe, educational and fun for the whole family. Modelled after fast-response Coast Guard rescue vessels, zodiacs combine speed with extraordinary stability while cruising at 25-35 knots. Each vessel is inspected annually by the Coast Guard.

HOW SAFE IS WHALE WATCHING?

Nothing is more important to our Orca Spirit team than the safety of all our passengers and crew. Each of our vessels is fully equipped with personal flotation devices, rescue equipment, fire detection monitors and extinguishers, safety navigation, and passenger safety orientations are conducted by our highly knowledgeable and certified naturalists before every trip. Orca Spirit takes pride in never having a single safety incident in over 30 years of service.

HOW LONG BEFORE CAN I PRE-BOOK A TOUR?

Having the largest fleet in Victoria allows us to have multiple departure times each day. This will allow us to accommodate bookings up to the day prior, but if you are looking for a specific time and date while in Victoria we always suggest to book further in advance so we are able to accommodate your requests.

I GET SEA-SICK VERY QUICKLY – WHAT TOUR WOULD YOU RECOMMEND FOR ME?

If you are prone to getting sea-sick, but would still like to come out and experience the wild with Orca Spirt Adventures we would recommend you going out on one of our 3 hr. Zodiac Vessel tours. Our Zodiacs are open vessels allowing you to have a constant fresh air and are known to offer a stable but exciting ride. If you are planning on coming out on a tour with us and looking for some precautions to take before the tour, we recommend you taking Gravol ginger chews, or any kind of candied ginger to help ease your stomach. We have Gravol ginger in our gift shops for adults and children that are available for purchase before going out on any tours.